fund_icon
people icon
facebook icontweet icon
Frequently Asked Questions
VIP PASS
What is a VIP Pass?
Your VIP Pass entitles you to experience awesome products and services from over 150 merchants. Where and what you do with your VIP Pass will be up to you. You can choose from indulging in delicious meals, professional golf lessons, relaxing massages and the list goes on. That’s right enjoy your day at all these fabulous establishments and don’t pay a cent.
 
How does it work?

How it works is quite simple:
Step 1. REDEEM—If you have recieved a VIP Pass Gift Certificate you will first need to redeem it.
Step 2. CHOOSE WHERE TO GO & WHAT TO DO —Once redeemed, you can now choose as many experiences as your Gift Certificate Value allows using our Online Shopping cart and use your VIP Passes on as many days as you like within the next 30 of your redemption date. Once you "Checkout" we will email you your VIP Passes. Simply print your VIP Passes and surrender it when you claim your gift.

ps. Don't forget to call the merchants to let them know you have a VIP Pass when you make your booking.

Its that easy to have a AWESOME day!!!

 

What does a VIP Pass look like?

Your VIP Pass, when your receive it via email, will look like this.

It will have all the relevant information you will need to make your reservation if you have not done so already plus a map. It even lets you know the best place to park.

VIP Pass

 
When can I go?
You can choose to use you VIP Pass on any day within the next 30 days from the date you redeemed your VIP Day Pass Gift Certificate. For example, if you redeemed your VIP Gift Certificate on the March the 11th you use your VIP Passes on any day up until April the 10th.
 
Who can use it?
Your VIP Pass is non transferrable and can only be used by the person who’s name appears on the VIP Day Pass.
 
What happens if I want to upgrade the service or product?
Any offers that are available will be limited to what is displayed on your VIP Day Pass. The option to upgrade any service will be at the total discretion of the participating merchant.
 
Can I redeem my VIP Pass for Cash?
No, your VIP Day Pass cannot be sold or redeemed for cash.
 
What happens if I can't make it on my VIP Day?
If you are unable to attend your chosen merchant that you have requested a VIP Pass for you may contact our office and request a VIP Pass for a alternate merchant. If we find that after confirming with the merchant you were unable to attend we may re-issue your VIP Pass. My Life’s Good Book reserves the right not to issue a replacement VIP Pass which is at its discretion.
 
What is the catch?
There is no catch. No minimum spend, no need to buy one get one FREE. The only expectation is we expect members to treat every merchant with respect at all times and fully appreciate how awesome this offer is of a Complimentary meal, service or activity and we hope you have such a great experience that you just can’t keep away from the place.
 
 
My Life's Good Book | abn 75 547 427 699 | Suite 1, 20 Smith Street Parramatta NSW 2150
p: 1300 868 862 | f : 1300 858 851 | contactus@mylifesgoodbook.com
For thousands of dollars of Complimentary products and services you need a VIP Pass...

Privacy Policy | Site Map